Attention: The Federal Reserve and Corporate Central will be closed on Wednesday, November 11 in observance of Veterans Day. We will resume normal business hours on Thursday, November 12.
Corporate Central Credit Union
Privacy Policy

Privacy Policy

At Corporate Central, we are committed to protecting the privacy and security of our members, partners, and website visitors. This Privacy Policy outlines how we handle information collected through our public-facing websites, mobile site, or mobile application and reflects our strict confidentiality and data protection standards.

Our Commitment to Privacy

Corporate Central maintains any personal or identifying information you provide via the Internet in accordance with our usual strict security and confidentiality standards. This policy describes the type of information we collect, how it is used, and the measures we take to protect it. The policy covers your interaction with us and partners engaged by us to provide online services to you when you visit any online or mobile site or application that we own and operate including but not limited to our website (corpcu.com) and our mobile application.

Information Collection Practices

In general, you can visit Corporate Central's website without disclosing your identity or any personal information. However, as part of normal website operations, we may collect certain types of information automatically to help improve website performance and user experience.

Information We May Collect Automatically

  • Domain names used to access our website
  • Date and time of each website visit
  • Pages visited within our website
  • Referring website address (if you linked to our site from another)
  • IP address (Internet Protocol address assigned to your device)
  • Attempted actions on the website (e.g., file downloads) and their success status

This technical data is collected for internal analysis to help us:

  • Measure website traffic
  • Monitor site usage trends
  • Improve website navigation and content relevance
  • Detect and prevent misuse or unusual activity from a single IP address

Mobile Application

When you use Corporate Central's mobile applications, we may collect additional information, including:

  • Device type, operating system, and mobile device identifiers
  • Application usage data (e.g., features accessed, session duration, crash reports)
  • Security and authentication data (e.g., login activity, session management)
  • Network and connection data

This information supports application functionality, enhances security, and improves user experience.

Corporate Central mobile applications may request access to certain device features (such as camera, biometric authentication, or notifications) solely to support secure authentication and service functionality. Permissions are requested only when necessary and may be managed through your device settings.

Use of Personal Information

Corporate Central does not collect, store, or use personally identifiable information unless you voluntarily submit it. You may choose to provide personal information such as your name, email address, or mailing address when:

  • Sending feedback or inquiries
  • Requesting information or assistance
  • Submitting forms through the website

By submitting personal information through our website or by email, you consent to Corporate Central using the information as described in this policy. This information will:

  • Be used only to fulfill your request or respond to your inquiry
  • Be accessible only to employees performing official duties
  • Not be sold, shared, or disclosed to third parties

Limited Exceptions

In certain limited circumstances, such as compliance with court orders or legal obligations, we may be required to disclose information submitted through the website.

Please note that communications sent via email may become part of Corporate Central's official or permanent records, although most communications are not retained long-term unless necessary.

Email and Security Considerations

Please be aware that:

  • Standard email is not encrypted and may be subject to interception.
  • Sensitive or confidential information should not be sent via email.
  • For secure communication, please use Corporate Central's secure member-access website or contact us via postal mail.

Website Security Monitoring

To ensure the security and availability of our website for all users, Corporate Central utilizes software programs that:

  • Monitor network traffic
  • Detect unauthorized attempts to upload or alter information
  • Prevent activities that could damage or disrupt website functionality

External Links

This privacy policy applies only to Corporate Central websites. Our websites may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites and encourage users to review the privacy policies of those websites.

Privacy Policy Updates

Corporate Central reserves the right to update this Privacy Policy to reflect changes in technology, regulations, and our practices. However, no changes may be made to this policy without prior approval from the President/CEO.

Contact Us

If you have questions or concerns regarding this Privacy Policy or the use of your information, please contact us:

Corporate Central Credit Union

6262 South Lowell Place

Muskego, WI 53150

Phone: (800) 242-4747

Email: [email protected]