Malisha Ellis

Malisha rejoined Corporate Central as a Member Service Representative in June 2017. In April 2023 she was promoted to Member Services Specialist. In this role, she was responsible for facilitating robust delivery of superior member service and proactive relationship development. She also served as primary support for all new member onboarding processes, assisted with account user authority, and provided support for member solutions introductions and onboarding/implementation.

Now in her role of Compliance Analyst, Malisha oversees the BSA/AML monitoring program and she provides support for the daily auditing functions of user administration and setup. These both complement the work she has done with new member onboarding and her experience in Member Services helps inform the compliance aspects of transaction monitoring and Customer Due Diligence/Know Your Member requirements. Malisha also assists with member compliance requests and provides backup support for Member Services as needed.

Malisha brings several years of credit union experience to Corporate Central including positions in member services, teller, new accounts, ACH, accounting, and collections. She has served on the WACHA Planning Committee, served on the Cream City Chapter board, crashed Filene’s Big Bright Minds in 2018, participated in several YP events including HYPE at the Convention and HYPE at the GAC in 2018 and many bootcamps. She earned her ACH Certificate through MACHA in December 2022. In October 2023, she participated in the CUNA Financial Counseling Certification Program (FiCEP) and earned her Certified Credit Union Financial Counselor (CCUFC) designation. In February 2024, she achieved another professional milestone by earning the prestigious Bank Secrecy Act Compliance Specialist (BSACS) designation through CUNA.

Outside of work, she enjoys spending time with her family and going on adventures with her boys.