Member Testimonials
Hear from credit union leaders who partner with Corporate Central, and share your own experience with us.
Share Your Experience
Your story helps fellow credit unions understand the value of partnering with Corporate Central. Share a brief testimonial about the services, support, or relationships that have made a difference for your team.
Stories of Success
"We value our strong relationship with Corporate Central and Thillens for our branch cash operations. Their seamless partnership delivers the efficiency and reliability we need to support our day-to-day operations."
Katie Kruger
Branch Operations Manager
"Working with Corporate Central to establish cash services for our credit union was a smooth and well-supported process. From the beginning, Corporate Central clearly guided us through the membership changes, timelines, and setup in Beastro, which made implementation straightforward and transparent. What has stood out most is the communication. When questions come up—or even when there are unexpected service delays—we are informed quickly and kept in the loop until resolution. Having that level of visibility and responsiveness gives us confidence in the service and allows us to better support our own staff and members. We value the partnership with Corporate Central and Thillens and appreciate having a reliable cash services solution backed by a team that is proactive, knowledgeable, and easy to work with."
Sharlene Howard
CEO
"Ripple Credit Union has had an outstanding experience partnering with Corporate Central's Corporate Cash program through Thillens for our cash delivery and processing needs. Both teams consistently deliver accurate cash orders, giving us confidence that our members' needs are met without delays or discrepancies. Equally impressive is the speed and efficiency with which deposits are processed when we sell cash back. Turnaround times are quick, and the process is smooth from start to finish, helping us maintain strong operational flow. Beyond performance, Corporate Central and Thillens are simply easy to work with. Their professionalism, responsiveness, and attention to detail make them a reliable partner we can count on every day. We truly value these relationships and appreciate the level of service they provide."
Danielle Hilbert
President/CEO
"Corporate Central Credit Union has been our trusted cash ordering partner for several years, and the experience has been consistently outstanding. Their team is knowledgeable, responsive, and always willing to step in when assistance is needed. Whether responding to calls or emails, the Corporate Central team provides timely support and goes above and beyond to resolve issues quickly and effectively. Their patience, guidance, and commitment to service have been invaluable, especially during periods of transition or learning. Corporate Central's dedication to member support is evident through every interaction, and their team exemplifies the high level of service we value in a business partner."
Eric Iverson
Director of Member Services
"Corporate Central Credit Union has been an excellent partner and resource for our team. They are consistently helpful, responsive, and easy to work with whenever questions arise. When support is needed, Corporate Central is prompt and reliable, stepping in quickly as a fallback and ensuring issues are addressed efficiently. We especially value their open and transparent communication, including their willingness to proactively share timely information from Thillens. Their commitment to service, communication, and partnership gives us confidence that we always have the support we need."
Paula Ligori
Vice President
"The transition to Thillens significantly improved both efficiency and reliability in our cash operations. The ordering process is simple, deliveries are dependable, and their professional team consistently delivers strong service we can rely on. When issues do arise, Corporate Central's streamlined dispute resolution ensures quick resolution with minimal disruption."
Katie Reidt
Lead Member Consultant
"We value our strong relationship with Corporate Central and Thillens for our branch cash operations. Their seamless partnership delivers the efficiency and reliability we need to support our day-to-day operations."
Katie Kruger
Branch Operations Manager
"Working with Corporate Central to establish cash services for our credit union was a smooth and well-supported process. From the beginning, Corporate Central clearly guided us through the membership changes, timelines, and setup in Beastro, which made implementation straightforward and transparent. What has stood out most is the communication. When questions come up—or even when there are unexpected service delays—we are informed quickly and kept in the loop until resolution. Having that level of visibility and responsiveness gives us confidence in the service and allows us to better support our own staff and members. We value the partnership with Corporate Central and Thillens and appreciate having a reliable cash services solution backed by a team that is proactive, knowledgeable, and easy to work with."
Sharlene Howard
CEO
"Ripple Credit Union has had an outstanding experience partnering with Corporate Central's Corporate Cash program through Thillens for our cash delivery and processing needs. Both teams consistently deliver accurate cash orders, giving us confidence that our members' needs are met without delays or discrepancies. Equally impressive is the speed and efficiency with which deposits are processed when we sell cash back. Turnaround times are quick, and the process is smooth from start to finish, helping us maintain strong operational flow. Beyond performance, Corporate Central and Thillens are simply easy to work with. Their professionalism, responsiveness, and attention to detail make them a reliable partner we can count on every day. We truly value these relationships and appreciate the level of service they provide."
Danielle Hilbert
President/CEO
"Corporate Central Credit Union has been our trusted cash ordering partner for several years, and the experience has been consistently outstanding. Their team is knowledgeable, responsive, and always willing to step in when assistance is needed. Whether responding to calls or emails, the Corporate Central team provides timely support and goes above and beyond to resolve issues quickly and effectively. Their patience, guidance, and commitment to service have been invaluable, especially during periods of transition or learning. Corporate Central's dedication to member support is evident through every interaction, and their team exemplifies the high level of service we value in a business partner."
Eric Iverson
Director of Member Services
"Corporate Central Credit Union has been an excellent partner and resource for our team. They are consistently helpful, responsive, and easy to work with whenever questions arise. When support is needed, Corporate Central is prompt and reliable, stepping in quickly as a fallback and ensuring issues are addressed efficiently. We especially value their open and transparent communication, including their willingness to proactively share timely information from Thillens. Their commitment to service, communication, and partnership gives us confidence that we always have the support we need."
Paula Ligori
Vice President
"The transition to Thillens significantly improved both efficiency and reliability in our cash operations. The ordering process is simple, deliveries are dependable, and their professional team consistently delivers strong service we can rely on. When issues do arise, Corporate Central's streamlined dispute resolution ensures quick resolution with minimal disruption."
Katie Reidt
Lead Member Consultant
"Landmark Credit Union has partnered with Corporate Central and Thillens for several years to support cash services across multiple locations and machines, and the strength of that partnership has been the ongoing support and responsiveness of the teams involved. As our needs have evolved—whether adjusting service frequency, adding new machines, or working through balancing or claim-related questions—Corporate Central has been proactive, knowledgeable, and highly engaged. Communication is clear, timely, and consistent, and issues are followed through until resolution. Having a cash services partner that scales with our operations while providing hands-on support gives us confidence in day-to-day reliability and long-term planning. We value the relationship and the collaborative approach Corporate Central and Thillens bring to serving our credit union."
Christopher Rieger
VP, Facilities Management
"Oshkosh Community Credit Union has partnered with Corporate Central Credit Union since 1977, and throughout our long relationship they have consistently proven to be a reliable, responsive, and trusted partner. Their team is highly attentive and resourceful, responding promptly to questions and requests and following through to ensure accuracy—even when additional research is needed. That level of communication and accountability is invaluable to our operations. When we needed to transition from a previous carrier due to service concerns, Corporate Central provided clear guidance and hands-on support to ensure a smooth and confident transition. We are extremely satisfied with the quality of service they provide and appreciate their ongoing commitment to supporting our credit union. Corporate Central is a dependable partner, and we would confidently recommend them to other credit unions."
Jenny Strange
President & CEO
"Corporate Central's Corporate Cash service provides a well-structured and dependable approach to cash operations. From initial discussions and quoting through ongoing service, the process is clearly explained and thoughtfully supported. The standing service schedule and streamlined handling of cash deliveries and pickups simplify day-to-day operations, and cash order can be easily changed or updated in just moments as needs evolve. The support team remains responsive and engaged when questions or exceptions arise. Communication is timely, clear, and focused on resolution. The partnership with Thillens, supported by Corporate Central's oversight, delivers a reliable cash services solution that is easy to manage and backed by knowledgeable support."
Stella Laurent
Operations Manager
"Our experience working with Thillens has been extremely positive. From the ease of scheduling both deliveries and pickups to the flexibility of placing orders within the same week as delivery, the process has been smooth and efficient. The drivers are consistently polite and professional, and they've been especially understanding as we navigate ongoing construction and delivery changes. Thillens has been a reliable and accommodating partner, making cash operations much easier for our team."
Jenny Phillips
Head Teller
"Corporate Central Credit Union has been an outstanding partner to Simplicity Credit Union, consistently providing responsive support, clear communication, and dependable follow-through. Their team is proactive, knowledgeable, and easy to work with. They ensure questions are addressed quickly and details are managed accurately. Through Corporate Central's oversight and coordination, the Corporate Cash service has been easy to implement and manage, with changes and updates handled efficiently and without disruption. The partnership with Thillens further strengthens the solution, delivering reliable cash services while Corporate Central remains closely involved to ensure everything runs smoothly. Whether coordinating service updates, supporting operational changes, or helping ensure a seamless experience, Corporate Central's commitment to their members is evident. We value their hands-on approach and consider them a trusted partner in our day-to-day operations."
Michelle Easton
Regional Branch Manager
"WESTconsin Credit Union's experience with Thillens and Corporate Central Credit Union has been excellent. They've consistently been reliable with on-time deliveries, and the team has been fantastic to work with. They are highly focused on providing exceptional member service and resolving disputes quickly and efficiently. They're easy to reach and have a phenomenal response time. Overall, working with them has been a smooth experience, and we have nothing but the highest praise for the service we've received."
Jeremy Carlsrud
Vice President – Accounting
"Landmark Credit Union has partnered with Corporate Central and Thillens for several years to support cash services across multiple locations and machines, and the strength of that partnership has been the ongoing support and responsiveness of the teams involved. As our needs have evolved—whether adjusting service frequency, adding new machines, or working through balancing or claim-related questions—Corporate Central has been proactive, knowledgeable, and highly engaged. Communication is clear, timely, and consistent, and issues are followed through until resolution. Having a cash services partner that scales with our operations while providing hands-on support gives us confidence in day-to-day reliability and long-term planning. We value the relationship and the collaborative approach Corporate Central and Thillens bring to serving our credit union."
Christopher Rieger
VP, Facilities Management
"Oshkosh Community Credit Union has partnered with Corporate Central Credit Union since 1977, and throughout our long relationship they have consistently proven to be a reliable, responsive, and trusted partner. Their team is highly attentive and resourceful, responding promptly to questions and requests and following through to ensure accuracy—even when additional research is needed. That level of communication and accountability is invaluable to our operations. When we needed to transition from a previous carrier due to service concerns, Corporate Central provided clear guidance and hands-on support to ensure a smooth and confident transition. We are extremely satisfied with the quality of service they provide and appreciate their ongoing commitment to supporting our credit union. Corporate Central is a dependable partner, and we would confidently recommend them to other credit unions."
Jenny Strange
President & CEO
"Corporate Central's Corporate Cash service provides a well-structured and dependable approach to cash operations. From initial discussions and quoting through ongoing service, the process is clearly explained and thoughtfully supported. The standing service schedule and streamlined handling of cash deliveries and pickups simplify day-to-day operations, and cash order can be easily changed or updated in just moments as needs evolve. The support team remains responsive and engaged when questions or exceptions arise. Communication is timely, clear, and focused on resolution. The partnership with Thillens, supported by Corporate Central's oversight, delivers a reliable cash services solution that is easy to manage and backed by knowledgeable support."
Stella Laurent
Operations Manager
"Our experience working with Thillens has been extremely positive. From the ease of scheduling both deliveries and pickups to the flexibility of placing orders within the same week as delivery, the process has been smooth and efficient. The drivers are consistently polite and professional, and they've been especially understanding as we navigate ongoing construction and delivery changes. Thillens has been a reliable and accommodating partner, making cash operations much easier for our team."
Jenny Phillips
Head Teller
"Corporate Central Credit Union has been an outstanding partner to Simplicity Credit Union, consistently providing responsive support, clear communication, and dependable follow-through. Their team is proactive, knowledgeable, and easy to work with. They ensure questions are addressed quickly and details are managed accurately. Through Corporate Central's oversight and coordination, the Corporate Cash service has been easy to implement and manage, with changes and updates handled efficiently and without disruption. The partnership with Thillens further strengthens the solution, delivering reliable cash services while Corporate Central remains closely involved to ensure everything runs smoothly. Whether coordinating service updates, supporting operational changes, or helping ensure a seamless experience, Corporate Central's commitment to their members is evident. We value their hands-on approach and consider them a trusted partner in our day-to-day operations."
Michelle Easton
Regional Branch Manager
"WESTconsin Credit Union's experience with Thillens and Corporate Central Credit Union has been excellent. They've consistently been reliable with on-time deliveries, and the team has been fantastic to work with. They are highly focused on providing exceptional member service and resolving disputes quickly and efficiently. They're easy to reach and have a phenomenal response time. Overall, working with them has been a smooth experience, and we have nothing but the highest praise for the service we've received."
Jeremy Carlsrud
Vice President – Accounting